THE GAP
Unfortunately, mental health has become a long-term reality for many, not just a short-term challenge. Yet while people struggle every day, care is still largely built around appointments.
When someone had a panic attack in front of us, the only option was to call 911, and the next available appointment was still two months away.
That gap shows up in many ways: missed or doubled medication doses, delayed support, caregiver burden, and people being left alone in the moments they need help most. Until now, there has been no continuous system, service, or product truly designed to bridge that space.
Heal is our answer to that gap.
1/5
1 in 5 adults
Mental health is not niche. It is a daily reality for millions.
1/3
Nearly half go untreated
Only 52.1% of adults with any mental illness received treatment in 2024
~50%
~50% adherence gap
Long-term medication adherence averages only about 50% in developed countries.
94%
Trust and data control matter
94% want accountability, and 93% want transparency in how health data is used.
THE PROBLEM
Mental health care is broken because no one is connected.
Doctor
No visibility between visits
Patient
Struggles alone between sessions
Caregiver
Left in the dark, can’t help
What the numbers don’t capture
The Reality
01
Between appointments
Support often disappears in the moments people need it most.
02
In moments of crisis
Real-time distress is met with delayed or emergency-only responses.
03
With medication adherence
Missed doses, double doses, and routine fatigue are common.
04
Across the care journey
Patients, caregivers, and clinicians often operate in disconnected silos.
05
In trust and privacy
People want help without losing control of their personal data.
06
In continuity of care
Providers rarely see the full picture between visits.
What they feel...
Patient
When I have a panic attack, I’m left to wait it out, wishing I had help immediately. By the time I see my doctor, it’s hard to communicate since so much time has passed.
Doctor
We manually call patients to keep tabs, but it's inefficient, and there’s no better solution currently available.
Caregiver
I want to help, but managing everything and constantly reminding the patient about their medication becomes overwhelming for both of us.